Thank you for choosing Shag! 

Here are some of our most frequently asked questions. If you have other questions, please let us know. We look forward to working with you!
DELIVERY QUESTIONS
• Can I pick up the items I wish to rent at the Shag warehouse?
• Do you deliver to residences?

• Do you offer deliveries outside the DFW area?

• What are your delivery charges?

• When do you deliver, set up, break down, and remove your equipment?

FREQUENTLY ASKED QUESTIONS
• Can't find what you are looking for?
• Do you offer long-term rentals?
• How can I be sure my items will fit in my space?

• How does the Shag Sign Shop work?
• In addition to the rental price, what other fees are there to rent items?

• What happens if my event is outside and the weather does not cooperate?
• What if I would like to rent games for an event?
HOW TO WORK WITH SHAG
• Does my proposal expire?
• How do I confirm my event?

• How long are your rentals for?
• What are my payment options?

• What if I want to move my items around during my rental period?
• What is your cancellation policy?
• What is the process to rent from Shag Carpet?
INSURANCE
• Do you offer a protection plan in case Shag's items are damaged while at my event?
• Is Shag Carpet insured?