Kelly H.
November 2023

"We can't express enough how much we love working with Alison and all of your install teams. You all are always on time and so patient with us as we adjust walls and furniture. Our clients and our team are always so appreciative of how much care your teams take to protect the venues when loading in and out. We always feel like we are in such good hands with the Shag team and don't have to worry about anything. We are so thankful we get to work with you all on our events."

Tilley N. 
November 2023

"The delivery, event, and breakdown went so well on Friday! I want to send a special thank you to your delivery guys - they were so gracious to help me move the display around to fit the space better. I appreciate all of your expertise, and I am really looking forward to working with you in the future."

Beth B.
October 2023

"Stellar service as always! And the second round of drop off on Saturday night and pickup yesterday was timed perfectly. Very helpful for me to transition from cocktail event on Saturday, to a sit down lunch event on Sunday." 

 "I can't say enough good things about Michael and Heman! Truly they were wonderful to work with. Extremely friendly and professional and super easy to deal with- which you can imagine with so many moving parts that was most appreciated. It was a great experience working with y'all and hope to do it again in the future."

Sharon M.
October 2023

"Wanted to thank you so much again for all your help regarding the rentals. Your team was phenomenal and so accommodating throughout the setup - 10/10 service! Additionally, the items were in great condition." 

Lauren M.
September 2023

"Not enough words to express how grateful I am and how much fun they had. What a tight turnaround, yet it looked like we had all week to make it just perfect. You never lose your cool and you are always so kind and great to work with, what a great skill and talent you have!

One guest commented that last night was one of the finest events she has been to in over 20 years.

WOW! I'm so grateful to you Gary and your entire team for creating a night to remember."

Cindy R. 
September 2023

"The decor for Family Night looked fabulous! The guests entered the room and walked directly to the neon cowboy and took pictures. Mission accomplished! All the decor was in good condition and transformed an enormous concrete space to a colorful, western backdrop perfect for the activities.

Thank you, Alison, for all your assistance, patience, and contribution to a week of successful events! I hope to work in Dallas again so I can partner with you and Shag!"

Lisa C.

August 2023

"I cannot thank you and your team for all of your incredible hard work on the NACE National Opening Reception event at Gilley's. You all went above and beyond with the design, the branding for the event and your flexibility with making changes and adapting with all of the other vendors that were being added and moved around. Your attention to detail and hard work was not un-noticed. You all TRULY knocked it out of the park. The custom-made Mirror Saddle and Disco Ball photo backdrop were truly show stopping pieces! You are truly brilliant! Your products really made this event "shine!" No pun intended! Also, your setup/strike team are truly a delight to work with. All are hard working, respectful, fast and efficient! To say it was a pleasure working with all of you is an understatement. I am beyond thankful for you all! Please share these thoughts with your team as well, they clearly represent SHAG and the bad ass-ness that you all possess! Thank you thank you thank you!"

Lauren T.
August 2023 

"Everything turned out amazing! The LED tunnels were a HUGE hit and helped transform the space from our car storage area to a "VIP Club" vibe! We could not be happier with the way everything turned out and your amazing team that dropped off and picked up the rentals. They were so nice, helpful and mindful of the cars that we had in place. I cannot say enough positive things about your entire team!"

Savannah P.
July 2023

"Everything was wonderful. The install team was very efficient and timely. They made sure everything was perfect before leaving. The props were great quality and held up through the entire event. Your entire team was quick to communicate and deliver just what we asked for." 

Kristen S.
July 2023

"We absolutely LOVED working with Shag Carpet. From initial contact to final removal - everything was up and above. I cannot thank Alison enough, as well as the set up/tear down crew enough. The set up/tear down crew was fantastic - especially the lead. They worked so quickly and were on time.

Everyone was so impressed with your props - I lost count on the number of compliments we received on the craft bar. In short, I am so happy I chose Shag Carpet for my event. You exceeded my expectations."  

Nicole B.
July 2023

"We love SHAG and all your beautiful things! Communication is great! Delivery and set up went well. Everything was in good shape, not dirty, not damaged and was as pictured on your website. Your guys were so polite and careful. I had not worries with SHAG. Will absolutely rent again."

Christina D.
June 2023

"Thank you again for being so awesome to work with throughout this whole process! Know this is a massive one with lots of moving parts so we appreciate your flexibility and patience. Your on-site team led by Toni did such a fantastic job. The event was a huge success and it would not be possible without great partners like you."

Paige S.
June 2023

"Everything was absolutely STUNNING! Cannot thank you and your team enough! As always, you come to my rescue, you make me look good, and you are always my ever-constant reliable help.

Words cannot express my gratitude! Please pass along our thanks to the entire team and let them know that we are already getting requests for the most beautiful wall on the planet! Thank you from the bottom of my heart!"

"WOW is all I can say about Shag. Both the Austin and San Antonio event went off with perfection all thanks to your team. Thomas was a joy to work with and seriously felt like part of our team onsite. I owe everything to you all for making our clients' events a huge success. Please pass along to all install team members as I have never experienced such great service in my 7 years working with decor partners."

Rob L.
May 2023

"As always, Shag Carpet went above and beyond to make sure that my event went off without a hitch. I appreciate your willingness (Luke) to jump and make sure my order was in and confirmed as well as adding pillows late Friday night for a Monday delivery and even accommodating my client onsite to change the orientation of the tables and add an additional table. 

Thank you again for making a stressful event for my largest client, a little bit easier. You'd think they hit the jackpot with their "letters" from the letter bar as they are already hanging front and center in their office. It's the little things that set y'all apart."

"Juan and the entire Shag delivery team was on time, accommodating, and thoughtful in their set-up at our headquarters. The team was incredibly courteous and professional. When asked to change something after setting up they did so with complete flexibility and grace. They were solution-oriented and patient when we were thinking through unexpected bumps. The whole Shag Carpet team has a true heart for hospitality, and we absolutely love working with every team member." 

Elizabeth P.
April 2023

"You guys were beyond amazing. I've rarely worked with a crew that proficient, accommodating, and overall good natured. Toni was incredible to have onsite, she's got a fantastic creative eye and was an invaluable part of making the event a huge success. Can't thank you all enough, truly looking forward to working together again."

Michael A.
April 2023

"Last night was SO FUN! Your team was beyond amazing as usual. As someone who works with delivery teams of all kinds, your guys are always the best of the best and most professional." 

Kara A.
March 2023

"I just wanted to extend an extra big thank you from our team; Jesus was incredible, truly, working between several orders and still fixing our error. The light walls are always a hit at our honoree events such as last night, and they were hustling getting it to us! And with time to spare. Thank you again!"

Anja M.
March 2023

"Tommy and Omar killed it this week.  There is only positive feedback to report back.  Rentals were all here and in good condition. Tommy checked in regularly to see what we need. Both were super helpful."

Linda N.
March 2023

"Everything went great as always!! Also just had to say, we're so grateful for our Shag family during these crazy times! We had a different vendor back out on us completely with no solutions, so the flexibility and go with the flow mentality from you guys is always so appreciated."

Laura K.
February 2023

"As you probably heard, we discovered the elevator was broken upon our arrival. This was very unfortunate for us and all the vendors that day, but I must compliment your deliver crew for really taking it in stride. They were very helpful and accommodating. Please know this did not go unnoticed as I had other vendors who were very unhappy and made it quite known to everyone around them."

Bri T.
February 2023

"Jose and his team were GREAT! They were super efficient when loading in and loading out. They kindly adjusted the placement of items without hesitation and took special care to be cautious about working around our artwork. Five star job! We always enjoy working with Shag Carpet, so many fun and interesting rental options."

Stacey S.
February 2023

"The event went great and everyone was happy with how everything turned out. We used Shag for our VIP and guest lounge activation this year. The load-in team was great to work with, especially Armando who was awesome at communicating with me through the whole process. We also appreciate you all being flexible and being able to load-out after the event ended. As you may know it's a pretty fast turn around to break everything down at Dallas Market Hall and your team did an amazing job getting everything out on time. If you have any feedback for me and my team please let me know. 

We have more events coming up in the Dallas/Ft Worth area so I'm sure we will be in touch. It was a pleasure working with Alison and the team on this event!"

Chris P. 
January 2023

"I am writing to thank you for the quality of service provided by your rental company. We sincerely appreciate your efficient, gracious customer service, the level of detail and accountability you have demonstrated on the rentals, and the way you all conduct business as a whole. Our team could not be more satisfied with your work, and we look forward to continuing this relationship." 

Mioshi W.
December 2022

"We really appreciate all your assistance - planning and while on-site! Omar and the guys were freaking amazing! PLEASE let them know that we want to acknowledge everyone on-site during install & strike and love all their hard work & great attitudes! Especially when we had to do that quick clear out before the 1st reception! Our client was so stressed out 30 minutes prior to the start of reception and when he came back up we had it ALL cleared and set as if that was the plan from the beginning! Talk about being clutch, you all made us look like ROCK STARS!"

Richard B. & Jeffrey R.
December 2022

"Everyone loved the decor, and your crew was great to work with start to finish. You have such a wide range of items to choose from; I was lucky to find you. Also, Alison was very patient with all the changes I had to make as we got closer to the event, partly because I kept finding new items to add. I would highly recommend your services to anyone and, hopefully, we'll work together again."

Jeanne W.
November 2022

"Your Team is THE BEST - 100% professional all the way.   Customer Service is excellent -- as is every product, attention to detail, delivery, etc. Thank you SHAG for always making us look so good!"

Lisa W.
November 2022

"The rentals were a BIG hit! Of course, everyone loved the glow walls, and we had several people ask who did them because they want to use you all for future events! Our team and the client were SO happy with everything! The install team was lovely and helpful as always. Thank you all so much for your help pulling this one off! It wouldn't have been the same without you all and your crew! We love working with Shag so much!"