"It was a pleasure working with you all on our Gala event this past weekend, everything went wonderfully and your lighted orbs were a HIT!
Thank you for the quick responses, getting all of our event details worked out and being a joy to work with, customer service means so much to me as a small business owner and Shag Carpet has wonderful people and wonderful customer service."
Heather C. January 2020
YOU for you the wonderful assistance in providing such great assets to elevate
our holiday party. The
reviews have been spectacular on the Winter Wonderland room, the Perch wall,
and every element. Thank you for your
patience and kindness during the process, and the diligent work ethic. The SHAG customer service is FIVE STAR
excellent." KL G. January 2020
"GORGEOUS! You made us SHINE at NorthPark. Everyone raved about the walls and panels. We were also on Channel 5, 8, & 11 last night.
Thanks for making magic." Jennifer A. January 2020
"SPECTACULAR, AMAZING, BEAUTIFUL, FUN, GORGEOUS and everything else I can think of. They loved the party and one of the partners in New York said it was the best one she's ever been too, YEA!! I'm very grateful. You did a GREAT job and it looked so special."
Cindy R. December 2019
"Thank you, thank you! I honestly cannot thank each of you enough for all your efforts in making last night happen!
The event had electric energy that highlighted its success and brought the jersey to life. I truly appreciate all your time and energy."
Ashley G. December 2019
"Endy and his team was FANTASTIC! They were a real bright spot in a busy day. They arrived on time and cheerful and took a lot of time to get everything set and looking good.
They are great ambassadors of Shag Carpet!" Raymond S. December 2019
"This event last week was great! The guys arrived early and were such a pleasure to work with. The helmets were perfect for our theme and the pillows turned out to be amazing! You guys
always delivery on exactly what we need to bring our events to life for our clients. Until the next one." Carmen L. November 2019
"Shag Carpet made our LECPTA Auction Party extra special. Your topiary bar and telephone booth were perfect for the theme. The glow wall made the band stage pop and was AMAZING! Thank you for adding the finishing touches to our event.
We couldn't have done it without you! Also, I can't say enough nice things about Elvis and his team. They were professional, kind and a joy to work with in setting up our event and taking it back down! What a gem the strike team was!"
Georgie W. November 2019
"Your team was amazing as usual!! All of the decor looked fabulous and I got compliments the whole weekend on the macrame curtain and Yellowstone beam!
Thank you so much for referring that add on, it worked perfect!"
Valerie C. November 2019
"Elvis is amazing and
communicates with me the entire time. Him and his team are quick and patient. The rentals always look nice too." Jennifer C. October 2019
"Just wanted to pass along my continued gratitude for the guys who set/strike.
They set the precedent for how we expect our suppliers to act, and they constantly look for ways to help! As we get into busy season I'm always reminded of why we love y'all so much! Just wanted to say thanks again for your continued patience and all of Shag's over the top effort!"
Meredith S. October 2019
"As always everything was great! The guys did everything in
a timely fashion and with an upbeat attitude. Also, the client LOVED all the decor. Even the next morning, she thanked me again, and was already talking about next year. You guys are the best!"
Stephanie T. October 2019
"The experience was great from set up to clean up. My favorite part was the scatter, which made me look like an
amazing super star decorator." Roger I. September 2019
"The whole Shag team was an absolute dream to work with. You guys were so
flexible and accommodating to our multiple changes and additions, professional, efficient, very communicative and really went above and beyond to make sure the design was perfect. I can't wait to work with y'all again." Alexandria K. September 2019
"As usual, your team killed it. Tom and Jesse are the best and managed a not-so-perfect event like champs. Knowing
we can always rely on your team, even when out of town and working with union labor, is such a relief for us onsite. I can't say enough about their patience and willingness to do whatever it took." Danielle J. September 2019
"The delivery team was super helpful. The items were the perfect complement for the party and the event was a big success. I appreciate the entire Shag Carpet team and your
attention to the details. Thank you so much."
Mark R. August 2019
"These last four recent events were great! When I called the drivers they would answer and were very kind. Same goes for when I saw them in person, they were
very professional and helpful. You guys have a great team!" Stephanie T. August 2019
"Your team was wonderful and, as always, put me at ease!
Shag has customer service down! The props looked great and the events were a big HIT!" Susan V. August 2019
"The Champagne Wall was a big hit, once again. And I just have to say that working with you all is the best. You're responsive and friendly and
the whole process is a breeze."
Rebekah M. July 2019
"I wanted to reach out to you to let you know how incredible I think Shag Carpet is! I have had the privilege of working with LeeAnne and Mike once before, and now with this Major League Baseball event - I truly got to experience just how amazing they - and Tommy and Jesse - truly are! From the moment I first reached out, my experience has been first rate. The time, attention, and soul that each person has put into this project is incredible. I have worked on hundreds of projects over the years and this has been amongst the top few. So I just wanted to say a heartfelt "THANK YOU" for giving us the privilege of working with your extraordinary team!"
"You have been amazing throughout this entire planning process. Thank you!! And I'd be remiss if I didn't say how stellar your crew was on the day of. They were professional, timely and
ridiculously kind. Pitching in and doing things that weren't even on their order sheet! Our gallery entryway came together seamlessly because of them."
Damany D. July 2019
"Thank you guys so much - you really
were a life saver. The team was awesome and got it all set up. Thanks for making us look great out at the Colonial this week. We truly appreciate your partnership!"
Julie C. June 2019
"Armando and his team were great! They were punctual, communication was thorough and seamless and they went
above and beyond to ensure the installation went smoothly and according to our specifications. I appreciate all of your help and prompt support throughout this process."
Sonya S. June 2019
"I wanted to drop you a note just telling you how wonderful Johnny was yesterday during all of setting up. He is constantly accommodating all needs, and making suggestions that make my job easier. I really
appreciate his passion and kindness, and overall work ethic. Thanks again for another great experience."
Meredith S. June 2019
"The backdrop, iron throne and copper guards were perfect for our event! Everyone loved the props and had fun times taking pictures in front of it. Johnny and the other delivery men were wonderful as well and followed up with me many times. Looking forward to working with you all again in the future."
"I absolutely loved everything about the Candy Land Mitzvah! Please tell the
incredible graphics department know how much I appreciate their hard work and I loved the extra large graphic logo on the Dance Floor. I can't thank you enough for entertaining all my many changes over the months working on this event, and for your kind way on site of making sure everything is exactly how I envisioned." Randi S. May 2019
"WOW! We loved working with you guys this last Saturday. Your delivery and pick up crew were quick and punctual. Not to mention, the
props supplied were beautiful. We will definitely start recommending you when our clients have any special requests. We hope to work with you again in the future!" Jenna D. May 2019
"I am a Meeting Planner located in Massachusetts and we had a national training meeting in Austin. I found your company online, but it was in Dallas, but you were more than happy to come to Austin to help us out! Everything was fantastic, your "stuff" is great, your staff was awesome, prices were on target and everyone loved the decor we used!
If I am ever in the area again, I will definitely use Shag Carpet! I wish we had one around here!"
Julie S. April 2019
"I just wanted to tell you what an amazing job Omar and the crew did yesterday. They were so unbelievably patient and helpful! Our client is very particular and they went above and beyond to make sure everything was perfect for her.
And thank YOU for being so accommodating with the last-minute requests and changes and for always being available to assist, no matter what time. You are the very best and I couldn't do my job without you!" Sarah B. April 2019
"It was amazing and let me tell you NOT because of the decor, because, let's be honest, everyone has wood tables and a wooden bar, but YOUR PEOPLE!
They always go above and beyond and WOW me. There are no vendors like Shag. You arrive early, you call, you do whatever it takes to insure our events are tip top, and your folks do it with a smile. From the sales team to the operations team you definitely make me feel like you have HUNG THE MOON!"
Holly H. April 2019
"The after-party was amazing! What an event! The client was beyond pleased with all the decor elements you provided. The Infinity wall was just stunning and the slinky chandelier was so cool. I must tell you, Endy was a superstar! He is just the best!
His dedication to this install was relentless." Nathan H. March 2019
"I want to personally write to acknowledge the outstanding customer service I received last week from your delivery men Johnny & Carlos. Upon meeting them both, I was greeted with such warmth and professionalism. They were kind, courteous and eager to ensure that I was completely satisfied with my order and setup. It was obvious to my co-workers and myself that they enjoy what they do. Thank you for
placing an emphasis on professionalism and genuine customer service in your company. Both came shining through!"
Tina B. March 2019
"Everything was outstanding. The installs went without a hitch, all the
graphics were amazing and the decor items were perfect for each event. Of course you sent your A-Team of guys who are really the best in the business so please let them know how much we appreciate them."
Mary K. March 2019
"I have worked with Shag for over 5 years, and there are no words to properly rave about this company. Each and every employee
provides an extraordinary level of excellence no matter how big or small the job. From the sales team, to the guys setting up the rentals, there is flawless execution and unmatched level of service and excellence. I am especially thankful for the hard work and dedication of Barbara McAfee and Armando Hurtado. If you have not experienced the Shag difference, then you owe it to yourself to give these guys a call!"
Ana R. February 2019
"The event was a great success and everyone loved the decor! A big thanks to you and your team for making this happen!
Also, my boss and I want to give a compliment to the guys who came in to help set up and tear down. They were all so kind, professional, and extremely helpful. It was greatly appreciated." Christen O. February 2019
"I cannot say enough how great last night went.
The crew you sent out to set up and tear down were nothing less than AMAZING. They were there on time and had everything staged outside the doors for when session let out. The moment the attendees left, your crew went into action and did not stop to take a breath in the window of time we had to get the party set up. I can't thank them enough!"
Becky R. February 2019
"I just received a message from my boss thanking me for the incredible party I planned and executed to perfection.
I'm thrilled I made my company proud and all our guests truly enjoyed the evening. You were a huge help, THANK YOU. We were at the final hour and your team went beyond the call of duty. The illuminated wall graphics were so impressive, EVERYONE commented on them. Again, I can't thank you enough."
Karla A. January 2019
"We can't even begin to tell you how lucky we feel to have met you and worked with you on this event.
You made us look fantastic to our client and we truly appreciate all you did to make this event special. We look forward to the next opportunity to work with you and your team." Jim F. January 2019
"I wanted to thank you for making our conference
yet another successful event! We really appreciate all your help in helping add the perfect details for the day of. Everyone loved the centerpieces and the large letters."
Michelle J. January 2019
"We had a great event! All the items were perfect, and your delivery service with Johnny and Carlos were beyond expectation. They are so friendly, knowledgeable and supportive. All of the signage was perfect for our event. I definitely will contact to you for the next event."
"We cannot thank you enough for all of your work on our event this year! You treat it like your own and we are truly thankful for that. Everything looked beautiful and your crew did a fantastic job! Thank you again for all of your
patience, flexibility and creativity. We have been told that this was the best one yet!"
Katie M. December 2018
"Everything was amazing and
exactly how I envisioned it. Thank you all so much, Armando is amazing. I really appreciate you all and will definitely recommend and use you all in the future!"
Taylor S. December 2018
"Everything turned out beautiful. The client had nothing but positive things to say about the decor. We appreciate you being on site to get everything setup and taken care of. You have a great team and appreciate each one of you. Thanks again for another great event and for our emergency on-site bag!"
Mendie T. November 2018
"Everything was perfect! The client was very pleased! Everyone had a great time. They loved
all the "WOW" factors we added thanks to you and your amazing team! Thomas was a pleasure to work with on-site. Thank you for all your help! I know we will be working together in the near future again." Kate C. November 2018
"Everything went very well - the
furniture came in impeccable condition and Armando was fantastic. I appreciate you following up. The pieces we selected were truly perfect for the occasion!"
Lauren J. November 2018